Privacy Policy for 12Cert

Introduction

12Cert is committed to protecting the privacy of its users. This Privacy Policy outlines the types of personal information we collect from users of our app, how we use it, the measures we take to ensure its protection, and the rights users have concerning their personal data.

Data Collection

12Cert collects the following personal data from its users:

• Email Address
• Name
• Phone Number

This data is essential for account setup, user identification, and to provide the functionalities of the app, including notification services via email and SMS.

Use of Personal Data

The personal data collected by 12Cert is used exclusively for the following purposes:

• Account Setup: To register users in the app and create their personal profiles.
• App Functionality: To enable users to access and manage their accounts, view certificates, upload documents, engage in customer support chats, manage invoices, and receive notifications relevant to their account and services.

Data Sharing

12Cert does not share personal data with any third parties. All personal information is used solely within the confines of providing and improving our app services.

Data Protection

12Cert takes the protection of your personal data seriously. Your data is stored securely on Google's Firebase platform, which employs a range of security measures to ensure data privacy and protection against unauthorized access, alteration, disclosure, or destruction.

User Rights

Under the GDPR, users have rights regarding their personal data, including:

• Access: Users can request access to their personal data to understand what information we hold about them.
• Correction: Users have the right to ask for corrections to any inaccurate or incomplete data.
• Deletion: Users can request the deletion of their personal data from our systems, subject to any legal requirements to retain data.

To exercise these rights, users can contact us directly through the app's customer support feature or via email at [insert your contact email here].

Changes to This Privacy Policy

12Cert reserves the right to update or change our Privacy Policy at any time. We will notify users of any significant changes by posting the new Privacy Policy on this page. We encourage users to periodically review this Privacy Policy for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the app's customer support feature or via email at [insert your contact email here].